Travelling with infants: Infants under the age of 2 years (on the date of departure) must sit on the knee of a paying adult who has responsibility for that infant. Please contact our Pre-Travel Services team to discuss the charges and requirement for golf and other outsize equipment. Jet2holidays Limitedis a company registered in England under No. lynyrd skynyrd one more from the road full album; number of fintech companies in europe; colonnade resident portal; sharwood's butter chicken slow cooker larry murphy bally sports detroit cancelling one person off a holiday jet2. Many Jet2holidays packages provide customers (excluding infants) with 1 piece of checked in baggage included in the holiday price, which is an allowance of 22kg. Self Catering no meals are included in the cost of your holiday, but you will be provided with catering facilities in your accommodation to cook light meals. b) When you make your booking you must pay a deposit per person as set out below or as advised at the time of booking. (a) Availability - Free Child places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. Please note that, for safety reasons, emergency exit seats are only suitable for able-bodied adults as the occupants may be called upon to assist the crew in the unlikely event of an emergency. Food safety - wash your hands before eating and after going to the toilet; make sure your food has been thoroughly cooked and is still hot when served; make sure that any food that is re-heated is piping hot all the way through; avoid any uncooked food (apart from fruits and vegetables, food that can be peeled or shelled). The lead name is responsible for payment of the total booking price, including any insurance premiums and subsequent cancellation or amendment charges that may be payable. The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. Stay safe: Please exercise the same level of care and due diligence as you do at home in regard to your personal safety. Customers travelling with babies should take extra supplies of necessary infant items in their hand baggage such as formula milk (subject to airport security restrictions on fluids) and nappies. Please note that not all UK airports provide this service, or may provide on a seasonal basis only. This may include a decision to change course and, if necessary, to alter the cruise itinerary. Some Jet2holidays packages, including City Breaks, provide no checked-in baggage allowance, but instead customers can purchase checked-in baggage of up to 3 bags to a maximum allowance of 66kg (22kg per bag). Never feel that you have to go further than you feel comfortable with; if you feel uncomfortable or in danger, dont be afraid to draw attention to yourself. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. You are not permitted to let anyone use your transfer that is not included on the booking for the applicable transfer. Please visit www.hmrc.gov.uk for further information. use of a wheelchair, recognised assistance dogs, medical or mobility equipment, special seating requests) you must tell us when you book or within 21 days after booking so that we can make sure appropriate arrangements can be made. a restriction from using a particular facility at the relevant accommodation). This means that if youre departing from Antalya, Bodrum, Izmir or Dalaman, you may be subject to additional security screening in addition to airport measures. ): In many establishments, especially beach resorts, insects in the rooms (e.g. Go on, you deserve it. We would therefore strongly suggest that anyone with special requirements takes a holiday where no meals (or only breakfast) is included and simply buys the most acceptable dishes from restaurants available locally. We endeavour to advise you of all local charges in our descriptions but this may not be possible or they may change from time to time. There is no deposit charged for Infants. if you can't find the answer there, contact the company you booked with. Please note that our main airline is Jet2.com but we may occasionally be obliged to change the type or model of aircraft it operates for a particular flight without advance warning or temporarily supplement its fleet with aircraft operated for its benefit by another airline, in which case you may become subject to that airlines specific terms and conditions and/or conditions of carriage. Please note that all information relating to local restaurants, resort activities and other resort services provided is for general guidance and information only. Please refer to your Transfer Voucher for instructions on how to reconfirm your return transfer. Advice regarding public holidays and religious/cultural customs: Virtually all countries have public holidays, religious or otherwise. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. If you have a complaint about any of the services included in your holiday or a problem during your holiday, including any illness or injury, you must inform the relevant supplier (e.g. The accommodation may vary in design and layout, including the bedroom configuration, number of storeys the accommodation is set over, style of furnishings and layout of exterior garden and terrace area, but will be of equal standard. No single item may weigh more than 32kg. The lead name must be 18 or over to make a booking with us and has to travel with us if all other customers on the booking are under 18. It presumes that luggage has been delivered to you undamaged unless you inform us in writing: i) in the case of apparent damage, before or at the time of disembarkation from the ship or the time when the luggage is redelivered to you; ii) in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation from the ship or of redelivery or from the time when the luggage should have been redelivered to you. When you set up your Payment Plan, you may choose the amount of the deposit and so, if you choose a higher deposit than the minimum (as set out in clause 3(b)), the total amount of the Prepayments will be reduced accordingly. For example, all bookings made for holidays to North America must include return flights originating from the UK and must be of a 4, 5 or 6 night duration only. You should be extremely wary of anyone encouraging you to make an exaggerated or fraudulent claim (whether in resort or back home). Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. (g) Changing your holiday - If you change your holiday then, in addition to the terms set out in clause 5 above, you will be obliged to pay the new price of the new holiday (less any deposit) and the amendment fees per person in place at that time if you change from: All flight times are local and in 24 hour clock. Dont run around them; children must be supervised by an adult at all times; dont swim immediately after a meal and never swim when youve been drinking alcohol; when jumping or diving into the pool, check the water depth first and never dive into water less than 1.5m deep; dont jump or dive from any raised features or from poolside furniture; dont use the pool after dark or when closed, even if it has underwater lights. You, any member of your party, or any person acting for you must not make false or exaggerated claims. If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. Please contact our Special Assistance Team to discuss, so that you are aware of any additional charges. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Recommendations If you make a booking within 10 weeks of your departure date, you must pay the full cost of the holiday at the time of booking. Never jump into the pool from your balcony. When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. For example, free Wi-Fi may only be available in the hotel lobby. Aircraft and flight time changes: In accordance with EU Regulation 2111/2005 (or UK law equivalent) we are required to advise you of the actual carrier operating your flight. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. Any additional in-resort services or products booked during your holiday will not form part of your package holiday. Private transfers are included as standard with all Indulgent Escapes holidays, unless we specify otherwise. You can select your preferred seats from the time of booking up until check-in. The limit doesnt apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday. You are not permitted to arrange for visitors to the accommodation for the purpose of attending events including parties, celebrations or other large gatherings, unless this has been agreed with us in advance and any relevant payments have been received (if applicable). Jet2.com, the leading low cost leisure airline, is launched! Exceptions: (i) Cancellation of or name or date changes to certain transport arrangements, typically scheduled airline tickets, can result in up to 100% cancellation charges regardless of the notice period given to us. The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). Don't worry, we'll never post anything without your permission, {{ errors.first('shortlist-menu-sign-in-email') }}, {{ errors.first('shortlist-menu-sign-in-password') }}. Drink - drink bottled water and use it for brushing your teeth. This shall be the case even if the services did not comply with the laws and regulations of the UK which would have applied if those services had been provided in the UK. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. You can book car hire as part of the package holiday (for example if you purchase a Jet2villas product, or purchase car hire at the point of booking your package holiday), or you can book car hire after your original package holiday booking. Generally, your accommodation will be available from 3pm on the date of arrival and is to be vacated between 10am and noon on the date of departure, irrespective of your arrival or departure times (unless we have stated otherwise). Transfer vehicles will try, wherever possible, to drive up to each hotel. 15. Insignificant changes also include alteration of your outward/return flights by less than 12 hours, an additional airport stop en-route to your final destination, changes to aircraft type, change of accommodation to another of the same standard, change of embarkation/disembarkation point to another in the same city or region and changes of carriers. Please be aware that we have been instructed by the UK government to put additional security measures in place on all our flights from Turkey, to the UK. Alternatively, at our discretion, you may be permitted to continue with your holiday but may have additional terms imposed upon you (e.g. 18. Re: Can I cancel one person off my holiday. The airline will probably have sent you an automated email explaining what your options are. If you fail to pay the deposit and/or Balance in time(or in the event that you or any person on your booking attempts to deceive us, makes a fraudulent payment, provides fraudulent information at any point in relation to a booking or if the lead name or a member of the booking party has been banned from travelling with Jet2holidays or Jet2.com), we reserve the right to, among other things, cancel your holiday as set out in clause 9. The easiest way to cancel a Jet2 flight is online. It is of course in your interests to ensure that you notify your travel insurer about any pre-existing medical conditions. By making a booking with Jet2holidays which includes car hire, you are bound by and deemed to have accepted the Car Hire Conditions of the relevant Car Hire Supplier. The safe travel requirements are incorporated into these terms and conditions by reference. Please note, however, that these are only standard definitions for guidance purposes only and that rooms are likely to vary by accommodation. Further information on the Code and ABTAs assistance in resolving disputes can be found on www.abta.com. Transfers for children/infants:Please note that infant car seats and/or childrens car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) if you want to use them on your holiday. The balance of the price (Balance) of your travel arrangements must be paid at least 10 weeks before your departure date (the date notified by us to you being the Balance Payment Date) and will automatically be taken from the credit/debit card used to pay the deposit. Please contact our Pre-Travel Services team to discuss, so you are aware of any extra charges. Please refer to the Essential Holiday Information for more information. Sorry, we were unable to log you in. Should the price of your holiday go down due to the cost changes mentioned above, then any refund due will be paid to you. may cause some of the amenities we have described to be unavailable or different from those advertised. For villa products a high chair will be available if there is an infant on the booking. As a result, you may wish to consider booking additional rooms. Please note, if you receive reimbursement for your flight via other means, this Refund Credit Note (or any flight booked using this Refund Credit Note) will be voided without further notice. Also the availability and/or quality of performance of such services may vary according to weather conditions and the ships geographic location. Passport, visa and immigration requirements and foreign office advice Say hello to the Jet2 app! For more information in relation to visa and immigration requirements, please refer to www.jet2holidays.com/faqs. If we require your Guaranteed Cabin Luggage to go into the hold for operational requirements, you can contact Customer Services to arrange a refund for any charges you have paid for this service. Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 As a result, facilities may be affected (which may include some facilities and activities being reduced or unavailable). Please note there may be a local charge payable for air conditioning in some months. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. We require the email address that you provided on Facebook. If you, any member of your party, or anyone acting for you makes a claim knowing any part of it to be false or exaggerated, details will be passed to the relevant authorities and we shall seek to recover any payments made to you in connection with the associated claim (together with costs incurred by us). The lead name in the booking is responsible for notifying any changes to all other passengers in the booking. Yes! In some cases you may find the cost of the meal cheaper, however we regret that it will not be possible to refund the difference. rubber lined swimming trunks). We strongly recommend that you store all money and valuables in a secure place during your holiday. Online check in Illness during your holiday is not that unusual it may be as simple as a change in what you are eating and drinking, or even the weather as you are in warmer climates. These conditions, along with Essential Holiday Information and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. Double Rooms - a room with a double bed, or two single beds with double bedding. Please note, such clubs often operate subject to minimum number and in summer months only. The law accepts that airlines should only pay . Jet2holidays service in resort:In most destinations (but only certain City Breaks destinations) our appointed local agents will be at the airport to meet you, show you to your transfer vehicle and will give you contact details should you need anything at all during your holiday. If any payments to you are due from us, any payment made to you by the airline or other service provider will be deducted from this amount. Alternatively a cancellation by the lead name of your party can be made by telephone, by contacting our Pre-Travel Services Team on +44 (0) 333 300 0737and providing the correct booking reference and security details. Special room requirements: If you have special room requirements, such as adapted rooms, we will request these from our supplier. General resort services and activities that we may highlight do not form part of your contract with Jet2holidays, and we do not act as agent for the suppliers, nor do we have any involvement in your booking in the event that you choose to visit them. Any such change will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Error occurred while trying to login using Facebook. Bookings made after your original package holiday booking:We are not responsible or liable for the provision of the car hire or for anything that happens during the course of its provision by the Car Hire Supplier. With the exception of villas, all our accommodation, whatever the rating, is based on a twin or double standard room unless otherwise stated. If the lead name or a member of the booking party has been banned from travelling with. Please note if you add any of the items listed in this clause h after you have made your original booking, you will be advised of the applicable charges prior to confirming the purchase of any additional services. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. Please note any stated opening times of the local transfer operator office to ensure you call to re-confirm in plenty of time. Subject to these terms and conditions, we shall not be liable for any consequence arising from the sea or rivers, technical and/or mechanical problems arising on the ship, ice and/or weather conditions experienced during your holiday.