By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. Interview questions and answer examples and any other content may be used else where on the site. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. I guided new employees through the onboarding process as well as continued advanced training.". . raphaelamadeus. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. That's so great to hear! Walk the interviewer through your process when it comes to making quick decisions. Shift Leader job at Panda Express, Tempe, AZ - SEASONED The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. What was the outcome, and what did you learn? View distance . Here are five common Panda Express Shift Leader interview questions and answers. Both have great qualities. You can also refer to any positive employment references. Panda Express Colorado Springs, CO. This question is often asked to determine your level of comfort with handling cash and credit card transactions. You can strengthen this answer by talking about how you handle a setback. Test. Then tell the interviewer about your past related work experience. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. 95 terms. PANDA EXPRESS - 17 Photos & 24 Reviews - Yelp You can use your ability to explain complex processes and procedures to train new employees effectively. ", "State and federal laws require companies to produce schedules for employees in advance. Talk to the interviewer about your thoughts on honesty in the workplace. While performing duties, counter areas are often hot with steam from steam table and food vapors. Do you respond to each customer with professionalism and patience? Why did you choose that particular rating for yourself? Panda Express Shift Leader Job Description: Salary, Duties, & More It can be as simple as a time you influenced your coworkers to act or respond in a certain way. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . (12) I need that cash! You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. ", "Stress is part of any demanding job, and I have learned to embrace it. All of these factors come together to determine the salary for a Shift Leader at Panda Express. Learn how this feature works. Skip to main content. Pay Range: $17.50 - $24.50 / Hour *. You must create your own answers, and be prepared for any interview question in any interview. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' You're wanted here: | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Panda Shift Lead. ", "Yes, I use Facebook and Twitter regularly. 401K with company match Opportunities for growth into Management positions. Panda Express General Manager Resume Sample - ResumeHelp Do you practice active listening and clear communication to understand and meet customer needs? Draw on your references or examples of a time when you went over and above for a customer. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Shift Leader Job Description - Betterteam Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . We do not have advertisements on our pages but we do try to make money through paid-memberships. This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. "My schedule is very open except for Monday evenings. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. COVID update: Panda Express has updated their hours, takeout & delivery options. ", "I have been a part of individual terminations and group lay-offs throughout my career. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. Or maybe you are limited on time and have a deadline rapidly approaching. This is a great answer as no company wants to spend many hours training their employees. Learn. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. Estimated $24.8K - $31.4K a year. Monn Thwe Han - Shift Leader - Panda Express | LinkedIn Terms in this set (34) Pandas Mission. Created by. Written by professional interviewers with 62 answer examples and 31 community answer examples. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. Ultimately . Pleasant, IN. Talk to the interviewer about a time that this may have happened to you on the job. Expert solutions. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Shift Leader - 3374 job in Plymouth at Panda Express As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. I am a trustworthy person with a strong track record of honesty with my previous employers. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. If possible, keep your reply related to the career path for which you are interviewing. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. The "Most Likely Range" represents values that exist . When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. If you dont see improvement after a week or two, say that you would let them go. Test. Closing Date March 9, 2023 At 500 Pm. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. (2) Read her letter below. My supervisor and co-workers will attest to my clear and concise communication skills. 661 solutions. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. ", Setbacks happen to everyone. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Regarding Panda . ", "I love to read in my free time and spend as much time as I can doing that. Describe the specific Task you were supposed to accomplish. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. About Us | Panda Restaurant Group Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. Finally, share the Result and how you contributed to the successful outcome.". Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. This is what makes your interview answer uniquely yours. They want to know they can trust their employees to do the right thing. 8 1 working toilet Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". ", "I have always taken pride in the fact that I am responsible and trustworthy. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. You've answered in a way that shows your desire to help your team while also meeting customer needs. If you are looking for Panda Express Interview Questions you have come to the right place. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. It was inspiring. I am comfortable with these types of tasks. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. Therefore, any date prior to 2019 might not be accurate. If you get upset you will take it on future customers. (15) Katrina Vasquez. Speak about times in your career that your employers have relied on you. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. 3. integrity This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. Assure the interviewer that you see a longer-term fit with Panda Express. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. Panda Express is the world's biggest food chain company . I appreciate your balanced approach to this question. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. They also offer sides, appetizers, desserts, and drinks. State a fault required for the role but not a dealbreaker if you dont have it. Sometimes it's just about being encouraging.". Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . Other than that, I am available. If it's a difficult customer who shook me up, I will take a breather outside for a moment. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. Employees at Panda express pay a median salary around $24000 annually in the United States. Previous experience in a customer service or restaurant setting is preferred, but not required. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. Table Games Shift Manager. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Because this would be my first position in the restaurant industry, I am new to these topics. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Match. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. You've indicated that you sometimes have to respond with a quick solution to win your current role. If you could choose the focus of your training, what would you pick? Good job! If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Tell about the Action you took to overcome a challenge and complete the task. Perhaps say you would like a career in restaurant management. The most recent was just a couple of years ago when we were serving BBQ at my current job. 12 no flies That is a primary motivator. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. In those instances, honesty isn't always the best policy. Talk to the interviewer about any areas of training that you feel you may be lacking. What can I do in order to get up to speed quickly? ADA Statement: I have solid references who will speak to my honest and reliable character as well. ", "Yes. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. What's most important is how you respond. 54. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. Perhaps you go with a gut feeling. Shift Leader - 159 Job in Bloomington, MN - Panda Express The workplace provides opportunities to be both a leader and a follower. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Learn. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. (8) I am angry. Make sure you have an answer ready for this question because they will ask it. Panda Express shift leader; Activity. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. We do this by creating interview questions that we think you might be asked. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Priscila Flores-Sanchez - Shift Leader - Panda Express CA&C | LinkedIn This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. Test. Orlando, FL. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Supervise other associates to ensure the store is running smoothly and effectively . Healthy lifestyle, continuous learning, developing others, acknowledging others. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R).
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