Originally, total costs 20k THB, but end up with 50k THB. GO LITERALLY ANYWHERE ELSE. A member of my team has already been in touch and provided a satisfactory conclusion.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces. Is Regus a scam or a legit company? | Regus Q&A - Sitejabber Start checking the messages customers send you. And if you read the message, try to actually comprehend what the issue is rather than blowing it off. It's been already 8 months since they can not arrange a return of refund (no issues with the office were discovered when we have moved out so they have confirmed we are eligible for full refund) We were renting at 2 Kingdom Street office.There are always some stupid reasons like "there is an issue with you bank, money doesn't go through", but no clear response what exactly was wrong, the support ticket is always closed within hours even before we have a chance to ask/ respond. www.myregus.com) and go to End Agreement, where a specific section for refund request is available. I would love the opportunity to help further but havent been able to identify your account. I still didn't get my retainer back. but when u need support / CS to talk and solve ur problems its literally non existant. We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. S. Where's gone them? THIS IS A SCAMTHEY WILL RIP YOU OFF FOR PRACTICE.CRIMINALS,CRIMINALS,CRIMINALS!STAY AWAY!DO NOT SIGN ANYTHING WITH THEM!THIS IS A CRIMINAL ORGANISATION.WHATEVER YOU DO DO NOT USE THEM, Hi Lavor, Im sorry if you felt the need to escalate this. The vital skills students learn will be immediately applicable to their careers. I have been a client of Regus for over years, was promised my rental deposit returned upon cancellation, then was informed the fine print read within daysIt has been almost a half a year and I am constantly getting lies regarding my refund The last notice appeared so genuine - but I realize now it was something fabricated: TASK RESOLVED: Return of Retainer Processed: [redacted] Retainer refund . You should receive your refund within 30 days after your agreement end date. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Regus flagged by its software or its Content Integrity Team because they have been unable to verify my authenticity rather than returning my retainer back! We use dedicated people and clever technology to safeguard our platform. Car park full (apparently because Regus has leased a load of spaces to a hotel nearby - Regus, feel free to confirm or deny) so I parked on grass verge together with 15+ other cars. DO NOT give them your payment info, DO NOT sign with them. It can take many months and still not response. Please note: Change Management is 1-day training program (Friday). Now, Regus claims that I owe $1,459.85 for the year 2023, whereas I paid less than $600 for all of 2022.As a responsible business owner, I cannot bring my account current if I do not understand their charges. They charge absurd late fees, even though I put the payment information in the system and their software failed to record it. We have worked with thousands of professionals and companies across the United States, Canada, Mexico, Australia, Singapore, Dubai, and the United Kingdom to acquire certifications and up-skill their employees. It is not actually possible for our systems to take out more than the invoice amount or the outstanding balance as amount is set by these parameters. I apologise if this wasnt clearly communicated to you but its in the terms of your agreement. Regus Online Account Regus Management Network Reviews, Complaints, Customer Service With over 3,000 locations globally we have offices, coworking spaces and meeting rooms in every major town, city, and transport hub. Our change management certification course teaches you how to develop practical solutions for effectively implementing change in the workplace. The company left an official comment to this complaint. Its an automated process. 5. Regus Reviews - 265 Reviews of Regus.com | Sitejabber I still did not hear anything back from them. A member of our team will get back to you as soon as we have the details. Thank you! With whom I spoke until now? Absolutely unacceptable behavior. I am so frustrated. Its an automated process. Receptionist only can communicate by email, even for the most important things for your business. I apologise if this wasnt clearly communicated to you but its in the terms of your agreement. This company has the worst customer service I have ever experience in my life. For transparency, we have informed you of the price of your booking in advance and you have acknowledged it as well.The local community team has confirmed that they have assisted you on your event day during their operation hour.The charges we have billed you are valid and payable.If you need further assistance on this matter, please reach out to your local community team who are in touch with you.Thank you,Michelle SpireAssistant Global Customer Service. Office staff are always friendly. If you refuse to pay their bogus invoices they will send you to collections. This is a multi-location business. Best regards,Michelle Spire. We find it very unfair that for this reason you post a very visible, insulting and untrue review. 4. It's supposed to be about 'convenience' which does not include the stress of finding somewhere to park ahead of an important meeting. [Resolved] Regus Review: retainer fee refund - ComplaintsBoard.com Regus Reviews | Read Customer Service Reviews of regus.ca - Trustpilot Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?I look forward to receiving more information from you. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! This company bills you for services you do not use. It is IMPOSSIBLE to get them to stop charging. Ts and Cs apply. At the end of your contract, they will automatically renew you without a signature and without consent. My Regus ID: ********. You should request your retainer refund online (for security reasons) and it will be refunded within 30 days after your agreement end date. We also have advised you to remove the center address from your website and request your retainer refund online which you have not done yet. Overpriced, more than 10k THB additional service charge for only moving sofas into the room. Regus Reviews | Read Customer Service Reviews of regus.com.au - Trustpilot It won't go in any direction! If you are having troubles you can contact the centre team directly who will help guide you and then confirm that it has been set up correctly. And we have the solutions to help you work this way. With over 3,000 locations globally we have offices, coworking spaces and meeting rooms in every major town, city, and transport hub. This review was chosen algorithmically as the most valued customer feedback. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. dont give them ur credit card info under any circumstances2) Renew your contracts without permissionin all of office rental company, renewing contracts must have ur signature but not regus. We may have received incorrect bank details.Also, we certainly do not force any customer to use any service. Change Management Certification Training ( 1- day course ), Fri, March 24, 2023, 9:00 AM 5:00 PM EDT, Fort Myers, FL Regus Bussiness Centre/Hotel Fort Myers, FL 33901 United States. If you were to take direct space or a sublease you would also see these fees in your rent annually. Using our center address on your website is illegitimate without an active agreement between us. All requests for the return must be made through Your online account or App after which the service retainer/deposit or any balance will be returned within 30 days to You once your agreement has ended and when You have settled Your account. Customer Service advised that I needed to cancel the membership before the end of the month otherwise I would get charged for November. We had to continue our business so we hired another virtual address from another company.No one cared about our issue so they continued to email us invoices. A desk of your own, in a shared office or open-plan workspace, Includes discounts on meeting room and office space bookings, Available at thousands of locations worldwide, Work for the day in a vibrant, social, and professional environment, Make use of our breakout areas to meet others and collaborate, Give your business the professional address it needs in a premier location, Use the address on your documents and have mail forwarded there. its been estimated that half of regus' revenues came from contract auto renewal3) non existent customer servicetheir company only exist to take ur money. Once you enter into a contract with those scammers, you are forced to use whatever services they decide to offer at the outrageous price they decide upon, plus any additional hidden fees and levies they often tack on top of that. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems.Regus ranks 5th among Coworking Space sites. If you need further help, pleasespeak with our team member who is already in touch with you. Here are 8 tips for writing great reviews. Please could you send those details to me at lorraine.brule@regus.com so I can support you? Turned up at 450 Bath Road, Heathrow. Hey Sandra and Regus, just return my retainer back then I would not post anymore! after they refuse to return my retainers and 5000 pounds randomly deduct from my bank account, just yesterday some lawyer in linkedin send me a lawsuit claim that i owe them some money. When they try to collect the rent, their speed is very fast. Where appropriate, well also take steps to prevent the situation from happening again. 2. Thank you, Lorraine Brule Global Customer Service at Regus. (Sandra, I used the portal at first, however, your system made an error.) This was not only onerous but also deceptive.Despite my repeated attempts to terminate the agreement, I was informed that I was unable to do so due to the automatic renewal. Log in to access all our services and products Email. I signed a lease agreement with Regus for an office space This was not only onerous but also deceptive.Despite my repeated attempts to terminate the agreement, I was informed that I was unable to do so due to the automatic renewal.
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