What we found is summarised within the overall summary. Mill House Coffee is []. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Russells Hall Hospital Jobs - 2023 | Indeed.com Thank you again! The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. For common health problems visit your pharmacist, GP or walk-in centre. After firstly being admitted with a cellulitis infection in my left leg We have shared your kind comments with the team who will be pleased to learn of them. We found that people's complaints and comments were taken seriously and escalated when appropriate. Our inspection of the trust covered only this hospital and community services. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Russell County Hospital At least one standard in this area was not being met when we inspected the service and The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. [Very happy with 'Treatment'] aec russells hall hospital. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. The Russell Legacy Project will be located on the hospital campus in Alexander City. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Published Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. Staff feel able to develop their own ideas and have confidence that the trust will support them. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Our rating of safe was Inadequate overall. It is great to hear that you received excellent care and treatment in the Emergency Department. Care records were not always written and managed in a way that kept patients safe. nhs.uk All the best and take care. The care I received from start to finish was exceptional. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Departments did not always have effective systems for identifying risks. People told us that they were given choices about meals and drinks so that they received things they liked. WebMaps & Directions. I replied that I knew this. I then come down with a pneumonia on my chest. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). People told us that they were happy with the care that they had received at the hospital. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. Staff were not always using clinical judgement alongside NEWS scoring criteria. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. All the best and take care. Good Stourbridge, This meant that shortfalls were identified so that improvements could be made. Welcome to Russell Medical - Russell Medical Center The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. DudleyGroupNHS All the best and take care, We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. We are continuing to monitor progress against these. Even the food was great! The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. Some people told us they would like more variety. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Creating a new NHS England: NHS Digital and NHS England have now merged. All rights reserved. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. the service is performing well and meeting our expectations. Mitie broke Covid-19 safety laws at Russells Hall Hospital The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. A fantastic level of care was provided for my daughter while here. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. B65 8DA, In Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Staff cared for patients with compassion however, patient dignity was sometimes compromised. Review titled Russells Hall Hospital Replied on 16 May 2022. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Allied health professionals made up the largest group of staff required for imaging services. Suspended ratings are being reviewed by us and will be published soon. Some patients with suspected sepsis were not identified or managed appropriately. We are continuing to monitor progress against these. There are no community services for inpatients or children and young people. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. aec russells hall hospital A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. Our rating of caring was good overall. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. You can search by name or top speciality. AEC unit | Care Opinion The numbers of reporting radiographers available could not meet the reporting demands of the service. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. Outpatient services are also provided at the Corbett and Guest hospitals. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". Patient Experience Team. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Staff were unable to describe what fit to sit meant or any criteria for this assessment. NHS England Same day emergency care [Very happy with 'Staff attitude'] Our hospital brings together high-tech state-of-the-art technology for improved We are thrilled to hear that staff were proffesional and efficient. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published You can search by name or top speciality. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. Who has Care Opinion told about this story? Covid-19 Release of Information Call Line: 256-215-7461 []. During 19/20 there were three CQUINs for SDEC. If you need sub-specialty input, you will then be referred to different specialties. Outpatient services are also provided at the Corbett and Guest hospitals. UK Affiliated Hospitals My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. This means there is low to moderate transmission of COVID in the community. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Patient Experience Team. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. I was then asked to sit in an isolated area, which was not a problem. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Thank you for taking the time to tell us about your experience at our hospital and rate our services Russells Hall Hospital 5 years ago. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. Russell Medical has been accredited by The Joint Commission since 1959. 28 March 2013. Family donates $25M for senior facility expansion at Russell 18 April 2018. Requires improvement [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. I'm feeling more optimistic about my treatment. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. The firm said it had complied with the order and the safety of staff and patients was its top priority. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. Our rating of well led was requires improvement overall. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! On the first floor is a 30-bed short stay ward. Following streaming or triage in emergency departments (EDs), Specialists (e.g. I want to especially thank the (01384) 456111, Provided and run by: My Site 12701 Your kind comments have been shared with the team and senior management who will be pleased to hear of them. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. 1 April 2021. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. The complaints were analysed to look at trends, for changes to be implemented. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical.