Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Cons. Only applicants from locations above will be considered. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Our people are our greatest assets at Alight Solutions because People Matter! Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Customer Care Representative, Human Resources - Virtual Open to States They answer inquiries by phone, e-mail, web chat, or social media. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Si es as, entonces ReedGroup es para ti! * Initiate new leave cases in our system Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. All Rights Reserved. Customer Care Representative Human Resources. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Meet Alight Customer Care Watch on Why Alight? Customer Care Representative Greater Toronto Area, Canada. This role requires that qualified candidates must reside in one of the following states: Alight Solutions Customer Care Representative Reviews At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. View Job description, benefits and responsibilities. Customer Care Representative, Human Resources (The Woodlands, TX) job , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Alight Solutions Customer Care Representative Reviews Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. At Alight, we connect passion with purpose. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. We learn from one another, champion progress and challenge the status quo. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. As a Customer Care Representative, you will report to a Customer Care Team Leader Our story starts with a simple universal truth: Every business is a people business. Customer Care Delivery Specialist in HR Services with Italian and Benefits start on your first day of employment, Programs & activities that give back to our. In addition to a base salary, this position may be bonus eligible. Visit the company website to obtain information on the company and review the job description prior to your interview. Read more Alight Solutions Customer Care Representative Jobs Explore open roles at Alight. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Alight is committed to the continued development of our colleagues. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. 88 followers . We strive for Excellence Every Day by collaborating with our clients and colleagues. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Customer Care Representative Job Description, Skills, and Salary Be Real with Alight and help us re-imagine how people and organizations thrive. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Esto te describe? Quick Apply. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. They may often give instructions by phone and besides performing clerical tasks, they also assist . Full-time $12.50 an hour. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Knowing our products inside and out so that you can . Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. At Alight, we believe a company's success starts with its people. * Make independent complex decisions within the scope of your authority This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Learn more at . These teams are a critical component of Alights health care,retirement and HR-delivery services. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. * Express yourself in an open and honest manner Visit investor site Looking for an Alight office? Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Alight Solutions offers a promising . How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? You have reached your maximum number of active job alerts. READ MORE Important information: Their job is to help ensure customer satisfaction. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Know Your Worth. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. It's why we're so driven to connect passion with purpose. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. 2023 Location: San Juan, Puerto Rico. Benefits . * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. Alight also offers a comprehensive benefits package. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. * Bilingual (English/Spanish) is a plus As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Be prepared to answer why you are interested in this particular job opening. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. * Create and update employee files in database, as authorized. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Cons For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. You will be notified during the hiring process which checks are required by the position. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Customer Care in Puerto Rico - Alight The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Interested in Workday positions? Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Want to receive job alerts for similar jobs? It is a very convenient Job I have ever worked. Alight Solutions Customer Care Representative -Absence Management Alight is committed to the continued development of our colleagues. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. We recognize the importance of a work life balance. Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. At Alight, we are reimagining how people and organizations thrive. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Apply for Sr. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Find out if you meet the requirements! As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Training will begin for this class on Monday, May 1st Help make it more accurate by adding yours. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Alight Customer Care Representative jobs - Indeed Alight Solutions Easy 1-Click Apply. If so, you've come to the right place. Customer Care Representative, Human Resources, Orlando, FL at Alight We are forthright and genuine when we speak. You will be notified during the hiring process which checks are required by the position. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. You can also receive alerts via instant message. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Alight Solutions Customer Care Representative Salaries This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. You will be notified during the hiring process which checks are required by the position. Apply online instantly. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our people are our greatest assets at Alight Solutions because People Matter! * Excellent communication & collaboration skills with strong ability to empathize with customers Our story starts with a simple universal truth: Every business is a people business. 105,000+ Customer Care Representative Jobs in United States - LinkedIn Aanchal Dhillon - Customer Service Representative - Alight Solutions Every colleague shapes how Alight can become better, stronger and brighter together. Its a permanent virtual customer care representative Job. There is no travel required for this position. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Our story starts with a simple, universal truth: Every business is a people business. 2023 Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight is committed to a diverse workforce and is an affirmative action employer. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Reporting Relationships A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Posting id: 823465203. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Willa Davie's email & phone number - Customer Care Representative II at At Alight, we are reimagining how people and organizations thrive. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions.