He was once Deputy Editor of Mail Online and remains in therapy to this day. Then fill in the details for your Dynamic DNS service. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). A steady blue light on the front of the Hub means everything's OK. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Well help you ease the pain and get you to a solution - fast! >, Where do I find the default admin password for my BT Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Select Save to store your changes. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). No, it really is that simple. You can re-use your filter and Ethernet cables so please keep them. Once youre logged in youll see a button for Advanced Settings. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If this happens get in touch with us. How can I set up or change the admin password on my BT Hub? Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Youll also need to add a password hint. 16-08-2022 How can I turn it on and off? If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. not the same as the wireless password. There are a few things to try here. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. BT Devices Can not access hub manager - 192.168.1.254 (or any. How can I turn it on and off? According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Full Fibre customers wont use microfilters. Only change it if you're having connection problems with your device. how do I find out what download speed I should be getting? Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn By default, your Smart Hub will have this switched off. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Click on the title and picture of your Hub to see links to all our help. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Next, select the first device that you want to control and choose the days and times for which you want to set limits. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . So my problem is nearly solved. It's also easy to see the Hub Manager across all devices. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Your Hub will be called something like BT-XXYYXX. Give it a couple of minutes. Re: BT Smart Hub 2 manager and Windows 11. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. This will open the Hub Manager, Enter the admin password. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. This means when you search for your Hub in the list of wireless names on your device you'll only see one. How do you turn off wifi? Then prompt your device to connect to the Hub. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Important! >. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. >, What is the Wireless mode feature on my BT Smart Hub? IP address If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Note: you'll need a Dynamic DNS service provider to use this feature. Your Hub is ready when the light turns steady blue. 15h14. >, What is the Smart Wireless feature in my BT Hub? on Depending on your socket type, you might need to use a filter. Richard, I run Windows 11 and using Edge is fine. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. When your device connects, it automatically chooses the . If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. >, What is the Smart Wireless feature in my BT Hub? Then follow these simple instructions: You will be asked to enter a password. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. >, How do I set up port forwarding on my BT Hub? How do I use my Smart Hub as a modem only? >. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Try connecting your device to the router with an ethernet cable instead of using wireless. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? This takes a few minutes. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. They're on the back of your Hub. Your Smart Hub automatically scans for the best wireless channel. on I am grateful for that thought, I have not used a microsoft browser for years! Got a BT Business Smart Hub 1? The light on the front will change colours while your Hub sets itself up. on Here is our step-by-step guide to accessing BT Hub Manager. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! >, How do I set up port forwarding on my BT Hub? Also, what to do if you've forgotten it. 16h12. If you dont have a battery unit, unplug the modem. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? First of all, you need to be at home using a device thats connected to your BT broadband hub. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Every device that uses the internet sends its packets of data through specific ports. Every device that uses the internet sends its packets of data through specific ports. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. If you've still got problems, try our Broadband troubleshooter>. Youll be asked to enter the new password twice, to make sure its correct. You want to fiddle with the settings of your BT Smart Hub. >, What is the Wireless mode feature on my BT Smart Hub? Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you're still having trouble try our community forum. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Choose BT Access Control from the options. Sorry not much help really. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Enter your current password followed by your new one. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. >, How do I see which of my BT Hub's wireless bands my device is connected to? Then click on Advanced Settings. (Make sure youre connected to your home network.). You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. 16h22. It's not an extension socket. None - anyone can connect to your wireless network without entering a password. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Wireless mode Here's how to set up a Hub 4 or Hub 5. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Follow the instructions that automatically appear on the screen to change your password. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Press the Rescan button to make it scan again. Struggling with your BT router login details? If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. WPA-Auto - if you're having problems connecting older devices. To get the latest on your appointment, go to www.bt.com/ordertracking>. 16-08-2022 16-08-2022 This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Youll find it on the back of your Hub. If it isn't blue, see connection troubleshooting below for help with connecting. Security type If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. You dont want your neighbours taking advantage of the internet connection that youre paying for! Your Hub will be called something like BTHub6-ABCD. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. If you've turned Separate Bands on, you'll be able to select the channel for each band. Wait 5 minutes, then start reconnecting the cables. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Alternatively choose your Hub from the dropdown to find out how to connect. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. It's also easy to see the Hub Manager across all devices. It's not an extension socket, Press the Power button on the Hub to switch it on. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. By default, your Smart Hub will have this switched off. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Wireless Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. You can configure your Hub to use Dynamic DNS. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. and many others. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. We know its a clich but resetting works more often than youd think. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. >, How do I turn off BT Access Control for a device? Full Fibre customers wont use microfilters. If there is already some text in the address bar. You can then enter your password in the usual field to access BT Hub Manager. For security reasons you might want to change the admin password for your smart hub manager every now and again. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. The Hub Manager is where you can change or view your Hubs settings. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? If all else fails, give BTs Helpdesk a call on 0800 800 150. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. The default BT Smart Hub IP Address is: 192.168.1.254. A master socket is the main socket for the phone line in your home. Distinguished Sage, never noticed http vs https. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. You'll then be able to change these settings: Separate Bands My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Any thoughts on this would be welcome. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Alternatively choose your Hub from the dropdown to find out how to connect.