As an example, when an NHS Trust is being inspected, the inspection team can have up to 50 members, including clinical and other experts, services users and lay people. in England charity no. Tel: 01244 445025 Last The interview is not a test. How to prepare for a CQC inspection - WorkNest A Guide to Acing Your Interview and Negotiating Your Job Offer. Anyway, I knew I hadn't got the job before the interview was over. Here's how to do just that: 1. Review the Job Description. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What does everyone think about working in LTC? What else would you advise fellow trusts to do as they prepare for CQC inspections and well-led reviews? Mauris tempor dui est, nec cursus nunc vehicula vel. You can expect to provide assurance that the registered manager is: Our website links to a very helpful documentdeveloped by our colleagues at Wessex LMC to help registered managers prepare for the interview, including some potential questions you may be asked. 32 Quantitative Analyst Interview Questions and Answers The CQC will undertake three types of inspection of general practices - these will be aimed at ensuring the practice is compliant with the Essential . Where you have not, prepare a narrative for directors and staff, together with the action plan you have in place to address the issues, to share with the inspectors. Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the They may look in cupboards and fridges, so make sure thermometers and temperature logs are in situ and working. Learn everything you can about the company, the job, and the interview. Expect to be asked questions on such matters. Why did you apply for the Care Quality Commission? There is no score generated, nor a minimum threshold which must be achieved.The fit person interview is a competency-based one which aims to give the interviewer an overview of your knowledge, approach to providing care, support and treatment and to managing a service.Where are fit person interviews held?Under normal circumstances, you will be invited to attend the interview at a CQC regional office. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. TIP #3 - Clinical Governance is an extremely important aspect of this role. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN Interviewer number 2 was dishevelled, unshaven & unkempt to a level which would've made Columbo wince. AIOM - Dental Compliance & Training The CQC will ask whether your practice is: 1. Ensure all services are undertaking what is required. This Diploma is designed for individuals working with adults and children across all social care settings as either managers or senior practitioners. . Be the first to find this interview helpful. Aenean et vulputate leo. As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. 3. Your background, particularly in relation to delivering services, Your experience in the health and social care sector, Your motivations in becoming a registered manager, Your personal values in delivering effective services, Not only to delivery of care and health services, but also HR, health and safety, quality assurance, safeguarding, recruitment, training and disciplinary processes. "Tell us why you have applied for this job?". Key Lines . Luton, United Kingdom. What questions will be asked? Preparing for CQC inspection - The MDU - Medical Defence Union Aliquam erat volutpat. Mock inspections can be useful. After the inspection but before the well-led. prepare a welcome pack for the inspectors, including the staff rota for the day and lead names on particular areas, eg infection control, cleanliness and safeguarding. You can prepare for a quantitative analyst interview by learning the kinds of questions an interviewer may ask you. This preparatory call will allow you to ask following: 1. 6. Make sure it is in date! I understand they probably did a lot of interviews that day hence the rudeness perhaps, that might have been their 6th but it was my first! ASC-WDS also gives users the option to share some of their data with CQC. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum. Make sure all doors that should be locked are locked, sharps bins are stored and labelled appropriately and not over-filled, Make suredisposable curtains are labelled with the date and are within date. Nulla congue libero eu libero efficitur, non fringilla dolor ultricies. 10. Make sure review dates on policies are recorded and are fairly recent. Chester Office We will prepare your business plan as required by CQC for new health services to demonstrate market research, cost benefit & SWOT analysis, and incorporate your financial forecast projections. 3866683. You have to assess performance data from the hospital, a complaint letter from patient, and patient survey. 1. We will prepare you for your CQC interview by providing you written questions and answers CQC have asked our previous . They do this by inspecting and rating care services, and by investigating complaints about care services. For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. Candidates applying for Assistant Inspector had the quickest hiring process (on average 42 days), whereas Inspector (Acute Hospitals) roles had the slowest hiring process (on average 90 days). In the majority of cases, the CQC will carry out comprehensive inspections at least once a year (apart from dental surgeries, which are inspected bi-annually). Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. This includes examples of how you have improved patient outcomes and experience. #GoodGovernance to support boards of public and third sector organisations for a fairer, better world with improved outcomes for people. The guidance changes from time to time so ensure you have accessed the most recent version.Will I need a detailed knowledge of legislation and CQC compliance?It would be unrealistic to expect applicants to be able to recite health and social care legislation in depth. When we carry out inspections, we use these to help us decide what we need to focus on. Discussion about your service model 5. This can be carried out by an external company or a competent person within your service, who should . It turned out I should also have been sent my scores for the presentation and competencies and while these were sent on, without question specific feedback I know how badly I failed to make the grade but not what I can do to improve my answers in those areas. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Well-led key lines of enquiry (KLoE). COVID-19: the light at the end of the tunnel. Do you think there is there a link between staffing and the ability to deliver safe, effective services? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. what legislation are you required to comply with in your current role and what legislation/regulations would you need to comply with as an inspector? It is unlikely that detailed knowledge of legislation will be required; an understanding of how legislation relates to CQC compliance requirements is advisable, including the name of the legislative instrument or Act. 1. Preparing for CQC inspections - Articles Preparation is key, as the saying goes - fail to prepare, prepare to fail. The mock interviewer can help give you notes on improving your answers or digging more in-depth for certain questions. This cookie is set by GDPR Cookie Consent plugin. tell me about a time you had to form a strong relationships with a difficult person? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Control and Management of expenditure and budget. To be successful, every practice or care home manager must understand the CQC standards and CQC KLOE (key lines of enquiry). A lot of your interview preparation will depend on the specifics surrounding the job, the company, and even who is interviewing you and how. Read best practices on hiring, onboarding and compliance in the healthcare industry. Role snapshot: The candidate appointed will work with adult service users with a range of complex neurological conditions such as acquired brain injury and spinal injury. If you here within the time scales just call them and they will respond with answer. Flexible working; Generous pay package; Car allowance ; Paid millage at 45p per mile Ensure action is taken by the time of the well-led review. If youre looking to ace a CQC inspection by streamlining the compliance process for all your practitioners, book a demo and see what Credentially could do for you. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Asked 14 March 2018. 8. By clicking Accept, you consent to the use of ALL the cookies. CQC will usually ask you to allow two to three hours for the interview itself. You should be given at least two weeks' notice which you should use wisely to ensure you are as ready as you can be. (You should NOT keep photocopies of staff DBS checks in staff HR/Personnel files. Sed hendrerit felis lacinia risus iaculis feugiat. Which looks likely to be just as overworked but for less money. 6. Paraded through a huge open plan office - gawped at - Then interview room with glass wall with blinds left open meaning literally hundreds of people could watch me being interviewed. 0333 405 33 33, http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf, Welsh Care Inspectorate Management System, Specialised Support for New Care Agencies. Vestibulum ultrices augue vel est rutrum, eu semper odio blandit. Alternatively, CQC may issue a Notice of Proposal to Register with Conditions.If the applicant disagrees with the decision and resulting notice, a hearing can be convened to receive representations. They did accidentally send me the wrong assessment at first, I had to call them to correct it. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . CQC provide a compliance assessment tool on their website which can be used as a guide, or care services can create their own to demonstrate quality assurance and how the service uses feedback. They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. Find out more or enjoy a FREE trial of our CQC management system to see how QCS can help you save time, stay compliant and improve standards: Register for a free trial here: www.qcs.co.uk, Or Call one of our Compliance Advisors now on 0207 138 3078 or email: [emailprotected], Registration under the Health and Social Care Act 2008, Guide to the application process - Guidance for new registered managers, URL:http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, Step-by-step guide to applying as a new registered manager, Strengthening corporate accountability in health and social care: A consultation, URL:https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf. (Care Quality Commission) Performance management of the senior team. CQC compliance is a minefield, and an issue that keeps many service providers and HR professionals awake at night. For GP and dental service providers there are no mandatory qualifications for registered manager. Every registered manager has to undergo the fit person interview to assess their suitability. 10 top tips for CQC preparedness. Mauris id facilisis velit. Have information ready for directors, senior leaders and other colleagues to be interviewed on the important, up-to-date facts and figures about your trust. 1. Being a registered manager with CQC. As senior leaders, you must be honest about challenges as well as success areas in your trust. Registered as a Company limited by Guarantee Registered in England. How can Credentially support healthcare organisations with their Covid vaccination programmes? We also use third-party cookies that help us analyze and understand how you use this website. For some it has led to the perception that the regulatory process and activities such as registration and inspections are going to be more difficult to navigate. Interview date: 29/03/2023; 30 Hours/Week; . Nulla cursus dignissim molestie. Questions on Essential Standards of Quality and Safety Outcomes. I interviewed at Care Quality Commission in Jan 2023. Nullam lobortis pharetra libero at accumsan. Successful at that stage, I was offered an interview. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. 5. The motivations of prospective registered managers are of great interest to CQC. I just got offered a work from home position with HCA and was wondering what insurance plans they offer to employees, this will help me make my decision. Showing the mindmap and resources that I have put together for my CQC interview. The interview didn't get off to a great start when, after having talked through my answers to the three questions posed in the written exercise, they started asking me what my answers were to the three question posed in the written exercise. This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! About . Name* All Rights Reserved. Part 1 of the Act establishes the Care Quality Commission ("the Commission") and provides for the registration of persons . Can you evidence documents, DBS checks, right to work checks, certifications, training records, policies and reporting for CQC inspectors? If you would like help with preparation and guidance for your interviews, this service is charged at 150 and will take place after CQC have arranged your interview and requested you provide additional information. This was preceded by a written exercise of 60 minutes, and I had to make a verbal presentation about the three questions posed in the written exercise. The CQCs Fundamental Standards of care deal with the following areas: Health and social care providers in England will need to have robust systems in place to demonstrate to the CQC that the Fundamental Standards are being met. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. Make sure you have a thorough understanding of what Clinical Governance is, and more importantly, how it impacts on your role as a Band 6 Nurse within the NHS. Join us as we discuss the healthcare industry, recruitment and credentially. Providers who have applied for registration will be interviewed by a member of the CQC team prior to them accepting your registration. But brushing up on the name(s) of relevant pieces of legislation is a minimum as is understanding their purpose and an overview of the content.The same is true for compliance requirements. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. tell me about a time where you had to change your plans due to a high priority. Anyone working in the health or social care sectors in England will be familiar with the role of the Care Quality Commission, or CQC. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) Presentation: In your role as an inspector, how would you demonstrate CQC's core values to your colleagues, stakeholders and providers. As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. Privacy Policy. Spend a few hours learning everything you can about the company from as many sources as you can. CQC Inspectors may be interested to talk about the hand over to the out of hours service and in particular for patients near the end of life. Phone*MessagePlease confirm you aren't a robot!NameThis field is for validation purposes and should be left unchanged. The aims and objectives of the service provider in carrying on the regulated activity. This involves a telephone / video conference call that usually lasts around 2 hours and the preparation of a report outlining the answers that need to be given to CQC during your . Interview this was based on skills knowledge and previous training Copyright 2022 CQC Compliance. Through Jesus Christ, our Lord, Amen. Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector's visit. This field is for validation purposes and should be left unchanged. Had another interview with CQC today (28th June 2013) and wanted to share with you the questions that were asked of me to help you prepare for yours. Your goal is to start a conversation that will help you learn about their knowledge of project management as a discipline, including related tools, reports, and processes. This may be a Notice of Proposal to Refuse Registration. 9. Morbi ex ipsum, aliquam in tortor in, ultrices pretium nunc. Necessary cookies are absolutely essential for the website to function properly. It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager.Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service.This is usually in the form of a face-to-face interview.