Admissions. Kings Drive, Eastbourne, East Sussex, BN21 2UD Visiting times: 2.00pm - 8.00pm. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Patients and relatives told us that they were treated with dignity and compassion. Have you found an error with this catalogue description? Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Each report covers findings for one service across multiple locations, In Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. We observed staff following national best practice guidance in theatres. We observed safeguarding folders, which identified the safeguarding lead and the referral process. 05 November to 12 December 2019 During a routine inspection. UK hospital admissions for coronavirus are highest since July Prev 1 2 Next . Staff assessed risks to patients, acted on them and kept good care records. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. There were clear and effective processes for managing risk and performance. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. We don't rate every type of service. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. BN25 1DH, In the service is performing badly and we've taken enforcement action against the provider of the service. The service made it easy for people to give feedback. The service only employed one play specialist to work cross-site. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Staff had an understanding of what informed consent entailed. 5. . However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. There were times still when patient records were not available for pre-assessment clinics and consultations. Moving patients at night is only done in an emergency. Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. Talk Education Report - Eastbourne College This included no month in which patients were admitted, transferred or discharged within four hours of arrival. Consultant Physician - Stroke | Job advert | Trac Infection prevention and control measures had improved since our previous inspection. We reviewed 3 sets of patient care records. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . It is managed by the East Sussex Healthcare NHS Trust . The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Suspended ratings are being reviewed by us and will be published soon. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. / 50.7864829; 0.2697638. The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. AAA Team Home . AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. We visited the telephone triage area and the community midwives office. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. You will have a small locker next to your bed or chair for your personal possessions. The senior team demonstrated a significant focus on improving sepsis screening and treatment. Please visit our Insurances Accepted page to learn more. The service had enough staff to care for patients and keep them safe. Admissions Process | Rosewood Centers for Eating Disorders Acute Admissions Limited Headquarters. They provided emotional support to children and young people, families and carers. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Aurora East. The unit operated 24 hours a day for low risk mothers. Demand for mental health services far outstripped capacity. Staff recognised and reported incidents and near misses. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Patients' records are not available for consultation until 100 years from the last date of the document. Staff were aware of the duty of candour and gave patients honest information and support. NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. No rating/under appeal/rating suspended The hospital staff tried to ensure that the individual needs and preferences of patients were met. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. The board above your bed will state your name, the consultant leading your care and your named nurse. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). Records were brief and suggested limited discussion and challenge. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. They managed medicines well. Kings Drive, Eastbourne, East Sussex, BN21 2UD Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Our rating of this service improved. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. Eastbourne District General Hospital - Departments and services There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. We place some essential cookies on your device to make this website work. Browser Support The trust was established as East Sussex Hospitals NHS Trust on 1 April 2002, taking its current name on 13 May 2011. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. We understand that family members may wish to visit during meal times to help you eat, if this is needed. We inspected the Maternity service as part of our national maternity inspection programme. Hospitals in Eastbourne - Business Directory - 192.com It has 22 beds and two operating theatres and 129 employees. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. We observed clear referral pathways for patients who were displaying or had mental health conditions. Managers monitored the effectiveness of the service and made sure staff were competent. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. East Sussex alcohol harm reduction strategy 2021-2026 Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. Leaders supported staff to develop their skills and motivated them to succeed. Staff understood the services vision and values, and how to apply them in their work. Find out more. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Our rating of this service improved. Acute Admissions Unit - Level 3. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Staff were clear about their roles and accountabilities. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. Suspended ratings are being reviewed by us and will be published soon. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . Provided and run by: East Sussex Healthcare NHS Trust. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. there are some services which we cant rate, while some might be under appeal from the provider. Our rating of the Eastbourne Midwife Unit was requires improvement. Overall: Good. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. Any prescribed tablets and medication that you usually take at home. Building: Acute Admissions Unit. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. They will help you evaluate transportation services for your patient/client to . Some aspects of service planning were expanding to meet increased patient demand. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. 0300 131 4500, Provided and run by: Let's make care better together. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. Eastbourne District General Hospital - Care Quality Commission - CQC It is a general medical and surgical facility. Inpatient Mental Health Facility: Intake & Admissions| Aurora To begin the process, all you have to do is pick up the phone and call our Patient Services department. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. The nursing staffing levels had improved since our previous inspection visit in September 2014. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. There were clinical side rooms and a community midwifery hub. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. 0300 131 4500, Bexhill Hospital They were visible and approachable in the service for patients and staff. We will involve you and, with your consent, your family, carers or friends as appropriate. we have taken enforcement action. 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . Strong clear leadership seen, staff felt well managed and well led. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; Overview. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Multidisciplinary working was apparent across a range of specialities within outpatients. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. 27 February 2020. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. . The service managed safety incidents well and learned lessons from them. Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. Nursing staff shared concerns with the level of staffing on most medical wards. People could access the service when they needed it and did not have to wait too long for treatment. Staff kept detailed records of children and young peoples care and treatment. They supported staff to develop their skills and take on more senior roles. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Acute Admissions Unit - West Herts Hospitals The trust rate of surgical site infections (SSIs) was better than the national average. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Explore Your Treatment Options : You . We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Practice changed where required improvements were identified. Any addresses or telephone numbers that you might need. Give feedback on care at this service. Hospitals. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Hospedia gives you access to many television and radio stations and a dedicated telephone number. 0300 131 4500, Bexhill Hospital The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. 6 June 2018. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. PDF The Economic Consequences of Hospital Admissions - Northwestern University Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. Our rating of the service was good. People could access the service when they needed it. The service managed safety incidents well. The trust systems for the management of patient records were new and not yet fully embedded.Patient records had been moved off site and were retrieved when needed but staff reported some delays in this. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. There remained gaps and inconsistencies in the quality and completion of patient records. Call us today, 24/7, for a free, confidential assessment . And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. Each report covers findings for one service across multiple locations. 877.870.7012. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. For example, through the use of practice based competency assessments for a variety of clinical procedures. the service is performing exceptionally well. Eastbourne: Care > Intermediate /after hospital care services