Important to note that long hyperlinks, like those modified by Microsoft ATP ("safelinks" hyperlinks), will fail to open in Outlook 2007 and 2010. The content remains unbiased and authentic. Fixes or workarounds for recent issues on Outlook.com We understand that when your Outlook isnt working properly, it can be a frustrating experience. "Content Type"="text/html" If you can access Outlook links now, then you can safely set Internet Explorer as the default browser. Boggle opens instead of browser when tapping links in email. Top 7 Ways to Fix Unable to Remove Printer on Windows 11. The above article may contain affiliate links which help support Guiding Tech. so all emails containing a hyperlink to a document management system, opens in Chrome. "Content Type"="text/html" Awesome! links not opening in Chrome - Microsoft Community Thank you once again; love from INDIA! "Content Type"="text/html" This step is probably the easiest one we've performed today. Default Programs -> Set your default programs -> Firefox. If you make just one tiny mistake when importing the key manually, e.g. ._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newCommunityTheme-widgetColors-lineColor);border:none;height:1px;margin:16px 0}._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3,._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{background-position:50%;background-repeat:no-repeat;background-size:100%;height:54px;width:54px;font-size:54px;line-height:54px}._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4,.icon._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4{filter:blur()}.eGjjbHtkgFc-SYka3LM3M,.icon.eGjjbHtkgFc-SYka3LM3M{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%;height:36px;width:36px}.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4,.icon.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4{filter:blur()}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.icon.tWeTbHFf02PguTEonwJD0{margin-right:4px;vertical-align:top}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}.icon._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;margin-left:6px;height:14px;fill:#dadada;font-size:12px;vertical-align:middle}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.Jy6FIGP1NvWbVjQZN7FHA,._326PJFFRv8chYfOlaEYmGt,._1eMniuqQCoYf3kOpyx83Jj,._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._1vPW2g721nsu89X6ojahiX{margin-top:12px}._pTJqhLm_UAXS5SZtLPKd{text-transform:none} The whole office 365 is riddled with bugs, it can't spell check, can't open hyperlinks, installs 16 bit by default, outlook is slow to pick up mail and sometimes needs a restart to get mail. Proper practices include Link Building through content marketing, social media outreach, and press releases. Repair ver easy : hange value in registry : The system cannot find the file specified. It maps a powershell drive to HKCR, checks if the HTML branch exists for the current user, and if not, copies HKCR\HTMLFILE to the appropriate location in HKCU. Under 'Reset and clean up', click on 'Restore settings to their original defaults.'. Note: You will need to have the administrator rights to be able to import the registry file. Why Should You Order High-Quality UX and UI design Services from Experienced Professionals? Thats why we have compiled a list of the most common problems and their solutions so you can get your Outlook back up and running again.. Please contact your system administrator. All rights reserved. Follow the instruction to set chrome as default. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Any link from outlook launches the game, which I hadn't open in ages. I don't know history of my neqw purchesed laptop. 6) Select Google Chrome 3) We tried by resetting IE browser and setting Default Web browser in IE but it doesnt work. Outlook won't open links in Chrome. : r/chrome While operating Outlook, does your Outlook wont open links? In case there are something wrong with the local data file, please follow the instructions in What about people who want to use Outlook but also want to have Firefox as their Browser, particularly with the danger in using IE right now? Open hyperlinks in Outlook in Chrome It is a known bug with Webroot and they have a workaround for the time being, but it removes some of your protection: .Rd5g7JmL4Fdk-aZi1-U_V{transition:all .1s linear 0s}._2TMXtA984ePtHXMkOpHNQm{font-size:16px;font-weight:500;line-height:20px;margin-bottom:4px}.CneW1mCG4WJXxJbZl5tzH{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._11ARF4IQO4h3HeKPpPg0xb{transition:all .1s linear 0s;display:none;fill:var(--newCommunityTheme-button);height:16px;width:16px;vertical-align:middle;margin-bottom:2px;margin-left:4px;cursor:pointer}._1I3N-uBrbZH-ywcmCnwv_B:hover ._11ARF4IQO4h3HeKPpPg0xb{display:inline-block}._2IvhQwkgv_7K0Q3R0695Cs{border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._2IvhQwkgv_7K0Q3R0695Cs:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B{transition:all .1s linear 0s;border-radius:4px;border:1px solid var(--newCommunityTheme-line)}._1I3N-uBrbZH-ywcmCnwv_B:focus{outline:none}._1I3N-uBrbZH-ywcmCnwv_B.IeceazVNz_gGZfKXub0ak,._1I3N-uBrbZH-ywcmCnwv_B:hover{border:1px solid var(--newCommunityTheme-button)}._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk._35hmSCjPO8OEezK36eUXpk{margin-top:25px;left:-9px}._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:focus-within,._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP._3aEIeAgUy9VfJyRPljMNJP:hover{transition:all .1s linear 0s;border:none;padding:8px 8px 0}._25yWxLGH4C6j26OKFx8kD5{display:inline}._2YsVWIEj0doZMxreeY6iDG{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-metaText);display:-ms-flexbox;display:flex;padding:4px 6px}._1hFCAcL4_gkyWN0KM96zgg{color:var(--newCommunityTheme-button);margin-right:8px;margin-left:auto;color:var(--newCommunityTheme-errorText)}._1hFCAcL4_gkyWN0KM96zgg,._1dF0IdghIrnqkJiUxfswxd{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._1dF0IdghIrnqkJiUxfswxd{color:var(--newCommunityTheme-button)}._3VGrhUu842I3acqBMCoSAq{font-weight:700;color:#ff4500;text-transform:uppercase;margin-right:4px}._3VGrhUu842I3acqBMCoSAq,.edyFgPHILhf5OLH2vk-tk{font-size:12px;line-height:16px}.edyFgPHILhf5OLH2vk-tk{font-weight:400;-ms-flex-preferred-size:100%;flex-basis:100%;margin-bottom:4px;color:var(--newCommunityTheme-metaText)}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX{margin-top:6px}._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._19lMIGqzfTPVY3ssqTiZSX._3MAHaXXXXi9Xrmc_oMPTdP{margin-top:4px} thanks its working after default and regedit setting. Choose to Open: textbox, in it, type regsvr32 followed by a space and the file name. How to Fix Hyperlinks Not Working in Outlook Firstly, because it's a faster way, secondly, because it is much safer and thirdly, if something goes wrong, you know with certainty who to blame : ). copy it from / to a wrong registry branch, you may have very serious problems on your computer. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.ea0ac1df4e6491a16d39_.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} Do subscribe and support the channel. Now that you have taken the necessary precautions, you are ready to proceed to making the changes. Why cant Microsoft send out a fix for this. At Your It Department, we are committed to providing the highest quality IT services in the Nottingham area to our clients. 3. on the right side window, right click on "Default" and select Modify. The only resolution for this is to open the email in another program or your web browser. Setting defaults worked for me. If you can open Outlook links now, then you can safely set Internet Explorer as the default browser. I'm I missing something about Chrome? Is there any noticeable difference between 2 computers - different versions of Windows, Office, or IE? However, Outlook opens all PDF files in Chrome when you click to open them, which is very annoying for most people. Microsoft and the Office logos are trademarks or registered trademarks of Microsoft Corporation. For some reason the registry won't change IE as default browser. Please contact the moderators of this subreddit if you have any questions or concerns. Even almost 6 years later. Serious problems might occur if you modify the registry incorrectly. Outlook worked fine up to a coupla of month's ago and this happened. Well, apply any of these mentioned tips and let us know which one worked best for you. Then open IE and make it the default browser and . shezam, hyper links now work. By logging on the machine as another user and learning it was working that sent me down the path of HKey Current user. Check if this helps. 1 uninstalled Chrome (never used it anyway) The ChromeHTML solution worked for me, not the htmlfile one, Uninstalling and shuffling between default browsers (Chrome, Firefox and MSedge) didn't fix the problem. If hyperlinks in your Outlook emails still are not working, drop us a line in comments and we will try to figure out the cause and make your links open as they should. This can also affect outlook links not opening in Chrome, as the site may redirect to spammy sites. }, Remove-PSDrive HKCR Lets get started. No idea how the user managed to mess that up but it's working now (didn't even require a reboot). Press question mark to learn the rest of the keyboard shortcuts. Windows Registry Editor Version 5.00 This happened after I uninstalled and reinstalled Google Chrome to correct an issue with Chrome in the past. 1. A quick fix to solve the users issue. I have been on pretty well every site referring to this problem going back, it would seem, around five years. Bookings with Me Links won't open with Chrome from OWA or Outlook mobile app. If you don't install Chrome and only have IE never an issue. !This video is for teaching and helping purposes, My goal is to help you save time so you can spend it on the activities that matter. Since the issue is mostly reported by users who have Chrome or Firefox as their default browser, switching it to Microsoft Edge or Internet Explorer might help solve the problem. If you are using Windows 10, Windows 8.1 or Windows 8, proceed to method 2. In an ideal world, Outlook would seem like an obvious choice over Gmail for PC users as it offers an app for both Windows and Mac. regsvr32 Shdocvw.dll (Some system use Shdoc401.dll instead), Make use of the windows and R key on your keypad. You need to hear this. I think Microsoft is going bananas and thinks that everyone has the technical acumen to pull off such instructions. If I uninstall Boggle the links in Outlook works fine until I install Boggle again. I'm using Windows 10 and Outlook. Then, we have got some fixtures that you can try out in this blog. Uninstalling and reinstalling Chrome, resetting Chrome, changing my default web browser, messing with the registry, etc. In Chrome, we are clicking on mailto links (we have tested this about 25 times now), and things just go into the ether. ._1aTW4bdYQHgSZJe7BF2-XV{display:-ms-grid;display:grid;-ms-grid-columns:auto auto 42px;grid-template-columns:auto auto 42px;column-gap:12px}._3b9utyKN3e_kzVZ5ngPqAu,._21RLQh5PvUhC6vOKoFeHUP{font-size:16px;font-weight:500;line-height:20px}._21RLQh5PvUhC6vOKoFeHUP:before{content:"";margin-right:4px;color:#46d160}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{display:inline-block;word-break:break-word}._22W-auD0n8kTKDVe0vWuyK{font-weight:500}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{font-size:12px;line-height:16px}._244EzVTQLL3kMNnB03VmxK{font-weight:400;color:var(--newCommunityTheme-metaText)}._2xkErp6B3LSS13jtzdNJzO{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._2xkErp6B3LSS13jtzdNJzO ._22W-auD0n8kTKDVe0vWuyK{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px;color:var(--newCommunityTheme-actionIcon)}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(2),._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(3){margin-left:-9px} 7) Close the Settings window This did resolve it for me and I never found this information online so if you have tried everything short of reloading the OS, give this a try. I see now why Obama likes them so much they are just like him smoke and mirrors for their own gain. How to make links open again in Outlook 2013, 2010 and lower". Your email address will not be published. Like any other app or service, Microsoft Office apps too, are bound to run into problems every once in a while. double click the file and then click Ok. HKEY_CURRENT_USER\Software\Classes\.html. Follow the prompts to complete the wizard and restart Outlook. Managing emails is easier thanks to Microsoft Outlook. I have to run the fix, re-boot, then change the defaults until the next time. Among other reasons, the problem mainly occurs due to incorrect file association or when youre using Chrome or Firefox as your default browser. I changed as requested. Adding information can unintentionally change or delete values and cause components to stop working correctly. 14) Restart the computer Firefox changed the registry to FirefoxHTML. save the file as .reg Does your car have a problem - just install a completely new engine!! If you have already tried it still doesn't help then try to uninstall and then reinstall Chrome. Reinstall Chrome, to set it as your default browser from an online website. I use two other work email systems, and two personal. Instead of building formulas or performing intricate multi-step operations, start the add-in and have any text manipulation accomplished with a mouse click. The regedit didn't work for me. Select Microsoft Edge as your default browser. Internet Explorer is not currently your default browser. The registry was modified by maxthon browser after uninstalling !! "Easy Fix solutions have been discontinued. I found that by setting the default web browser app to Chrome, that links from Outlook emails would open the links in Chrome; but when I set the default web browser app to Firefox then none of the links worked. Then enter a similar command for .htm and .shtml keys. Are you sure you want to add the information in drive: location file was copied to\file name.reg to the registry? Why would anyone set IE as their default browser? Resolve: Outlook Won't Open Links in Chrome - TechBii Please contact system administrator. Here is what you do: Note: Before changing the default browser, close Chrome / Firefox and make sure that no chrome.exe or firefox.exe process is running in Task Manager when you set IE as the default browser. Outlook Web won't exit open email after Feb updates Home Forums . To get support in Outlook.com, click here or select on the menu bar and enter your query. ALL of them simply insert active links, regardless of browser, browser settings, or anything else. To resolve this problem, follow these methods in order. Type your response just once, save it as a template and reuse whenever you want. none of these solutions work for me An alternative way to access the "Set your default programs" dialog is by clicking Internet Explorer's Tools icon > Internet Options > Programs tab > Set programs. Default Programs -> Set program access and computer defaults -> Custom -> Choose a default web browser -> Mozilla Firefox (or ie) -> OK, 3. If they did not work again, proceed to the next method. Just admit that your solution to everything is re-install. 9) Go to HKEY_CURRENT_USER\Software\Classes\.html After that, restart Outlook and test if hyperlinks are working. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} Top 6 Ways to Fix Intel Graphics Panel Not Showing After Windows 11 Update, 2 Little-Known iTunes Tips to Make it Work Better For You. [HKEY_CLASSES_ROOT\.html] However, the registry solution did fix it. Also happening to me. Please contact your system administrator." Suggestions please? 5) In the right pane under Default Apps click on Web Browser For more info, please contact your help desk. Go to Default Programs in Windows Settings or Control Panel. He want's to use Google as his default browser. internet browser chrome was off, after that cant open anymore. Here I will provide a brief summary of this post for your information. Click Start, and then click Run. Also note: It was noted the HTTPS key was not the same, but I did not change that one and suspect for secure links its needed. and would not make it my default browser,why can't they leave things alone my hyper links worked and now they don't, and I am supposed to trust them. That's piling huge usability issues on top of an inconvenient problem. It is not a serious problem, but it can be annoying to right click > copy hyper link > open chrome > paste/paste and go. I'm excited to be here, and hope to be able to contribute. This seems to be the solution that works best when running Windows 10 and Outlook. To check this, click the Start button again, type regedit to open the Registry Editor, and then navigate to the HKEY_CLASSES_ROOT \.html key. I'll just copy and past the links. Why is it so popular? =============================, I've struggled with this for 2.5 days now. To reset Edge, type in edge://settings/reset in the address bar and press Enter. Can I force a link to open in a specific browser? - Stack Overflow My default web browswer has been Firefox for some years now. Thanks. New-PSDrive -PSProvider registry -Root HKEY_CLASSES_ROOT -Name HKCR I was having this problem with Outlook 2016 Pro Plus running on Windows 10 with Chrome as my default browser, and tried the solutions in order. My default browser is set to Internet Explorer, but some websites i prefer to open in chrome. ._3oeM4kc-2-4z-A0RTQLg0I{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between} thank you work. Maybe update the link in the intro of the article to state as much? You should use Chrome as your default and run the IE Tab Multi extension. I just want to be able to link from Outlook to Firefox very simple, not ambitious. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Android dev. Able Bits is truly amazing but as an elderly retired gent who's care-giver to a handicapped wife, I can't afford spending the time required to read, absorb, apply, and test nine pages of excellent instructions for a fix that ought to be readily and automatically detected and applied by MS. I realized I messed up when I went to rejoin the domain Select OK, and then close the Default Programs dialog box. Clear search Under "Processes,"look for "Google Chrome" or "chrome.exe." Click it, then click End process. Robert. Best Regard, Kevin | Microsoft Community Support Specialist I decided to let MS install the 22H2 build. A quick fix to solve the users issue. Set the default program by making the following modifications: If changing your default browser setting did not resolve Outlook wont Open Links in Chrome, then one or many registry keys are damaged. To get Windows 10, see Windows 10 Home. Is it Necessary to Install Chipset Drivers? Assume that you set Internet Explorer as your default browser in Windows. In Outlook 2019 - Outlook 365, the message is different though its meaning is as vague and unclear as before: Your organization's policies are preventing us from completing this action for you. If the Default value of this registry key is other than htmlfile, modify it in the same way as we discussed in Editing the registry manually.