This could indicate worn drive tracks or wheel tube brushes. Flat head with clip on brush. Check the owner's manual and the appropriate diagrams . Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). Leaks can come from three different places - the shaft seal, the union, or the volute . Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Troubleshooting Guide | Pool Maintenance | Support - Hayward Pool Products the spot where the cable connects to the cleaner is also under stress from being lifted out of the pool by the cord, when it does this problem, lightly move the cable and see if you can get movement, if so, shorten and reattach the cord. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. I have a Polaris Racer and theres nothing coming from the thrust jet. Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Remove any debris and check for damages to the skimmer and strainer baskets. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Step 5. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. Its been working fine. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. "@type": "Organization", 04 Why is my pump noisy? Another slim possibility is a solar return valve that is open, which is a line connecting the return line to the main drain line, on some pools back in the day. Older cords can break, or if chewed by a dog . Cable is Tangling in the Pool Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. Water pressure seems fine. This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Cartridge and DE filters should be trapping the debris, and not passing debris. Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Pressure-side cleaners need about 27 - 30 psi to function properly. The cleaner isn't sitting on the pool floor correctly: Check the pressure. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Any idea why that might be happening? Check your return line eyeball fittings, aiming them down towards the floor is usually best. It has been a problem with our old one too but the new one is worse. It is like it is not plugged in at all. As an adult I learn a lot of the kids and sometimes we'll spend time asking each other questions and exploring subjects deeper. Check the wheels as well if there are any rocks or sand stuck in them. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. Choose your model and in only a few easy steps, order your brand new cover now! "@type": "ImageObject", Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. When I press the start button it wont start. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. The poet supply is still lit and clicking to change directions, but the aqua jet wont move. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. Optimum Pool & Spa, LLC. Hot Tub Troubleshooting: 6 Common Issues and Solutions - Swim University 01 How do I know if my pump works? Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . Hold your cleaner just below the pool surface with pump running. In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. First, check the breaker box for blown fuses. Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. Now when I put it in, it starts fine. Polaris style), or hose connection, something new needed! Details. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. is the regulator valve essential to operating the kreepy krauly? Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. Covid-19 & Pools COVID-19 RESOURCE. Also make sure that your hose is not too long, remove a section if there is excess hose. Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. I cleaned the filter and washed the whole machine down with a garden hose. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. Put it back in the pool and its still doing the same thing. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. "@type": "BlogPosting", POOL CLEANER INFORMATION. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. If not, you'll have to purchase a new one. Adjustments to the direction of the return jets in your pool can affect cleaner coverage. DE filters can also bypass debris with a missing air bleeder screen or sock. Strong pressure from wall or floor returns can push a cleaner away from certain areas. You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. Rotate one of the wheels when the cleaner is in OFF mode, and make sure all wheels turn together. Sam, you could use a hose adapter, that should keep the hose attached. I have a kreepy krauly and I am closing my pool. Make an informed and confident decision when you buy your hot tub. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. We offer swimming pool artificial rock staining and recoloring, acid wash, tile repair, deckoseal and mastic. It takes a lot of traction and suction to climb a pool wall without falling off. Measure the hose to the proper length for the pool size too much hose will cause tangling. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Probably not your pumps fault, but something wrong at the wall connection. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. sanitization. But you may not even need to use the regulator. Sowing Seeds Of Success LLC 1 day ago. Jacuzzi Hot Tubs Error Codes & Information - The Cover Guy Polaris VRX iQ+: Best Pool Robot | Polaris Pool In Stock, 22 available. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Another possibility is that not all wheels are being powered. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. Thanks. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. How do I adjust the pressure? Check your owners manual for other tips if needed. It can also be a tangled power cord. (in your case, just to be sure that none are clogged). I would suspect the top wheel on the P825, but not sure. Good luck! JACUZZI MANUALS AND USER GUIDES. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. Visit our pool cleaner parts department for all the parts mentioned above. Hi Brian, only bad if the (suction) cleaner sucks in air. But the drain and skimmer dont get to do their job. Is there a thrust drive mechanism or hose to check? IS THERE SOMETHING I NEED TO DO? For other cleaners, check the owners manual for adjustments that can be made to hose floats and head floats and jets to produce less wall climbing (usually people want more!). Remove it and blow water thru the other way, or ream out with a small instrument. This can negatively impact pool circulation. My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. learn more pumps. Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. Not sure what to do next. Hot Tub Owner Resources, Information & Troubleshooting "address": "", Possibly also could be a bad power cord for the power supply? Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. You can count RPMs of the wheel, should be between 11-13. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). "@context": "https://schema.org/", I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. 6. Anything Im missing? Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). sanitization advanced all-in-one aop. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. "caption": "In The Swim Blog" Thanks. To clean your filters, rinse with a hose and soak in filter cleaner. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Spa Works Repair. . "primaryImageOfPage": { Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. Automatic Pool Cleaner Troubleshooting Guide Need help troubleshooting what is wrong with your sump pump? Hi Laurence, yes a real pain when they climb too much! If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Works perfectly fine on the skimmer. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. The hose determines how much room the cleaner has to move in your pool. Check the wall stainer, inside of the wall fitting for cleanliness. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. It will not climb the walls in the deep end. We have The Pool Cleaner sweeper. Another potential problem is an air leak in the cleaner hose or the pump. Hot Tub Troubleshooting: 6 Common Problems And Fixes - Poolonomics I cant get it to stay on the bottom. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. Check the filter screens, located at the wall attachment, and in the hose on some newer models. I have a robot p825. Verify the booster pump is operating, and the filter and pump are turned on and running. Hi, check the track for wear, on the outer edge and on the ribs on the underside. The Baracuda G4 is built on Baracuda's long history as a global leader in automatic pool cleaning technology. You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. So its sucking up dirt. If one wheel turns and the other doesnt, look for anything blocking the wheel. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. My Polaris hose suddenly wont lock into place. "author": { If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Disaster strikes and time comes to a standstill if your pool cleaner stops working. Find the air leak, and solve the problem. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Check your owners manual for specific adjustments for your particular pressure pool cleaner. Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. What is the solution?? If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. Any ideas? Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Power Box and Control Motor Box have been tested, good. At this point, check the drive motor itself, to verify connections are tight. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). First, put your hot tub cover back on and let the heater do its job for about 24 hours. Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. Hot tub pumps are hot. If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. This all starting happening after I cleaned my filter. It wont clean the 3ft section and the stairs. Is there a separate main drain valve or second skimmer that can be throttled? After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. Is it bad for the vacuum to go above the water? If I give it a little push up the wall it will start to climb the rest of the way. If it goes flat on surface will back up 5 and repeat (if it doesnt make it flat it will completely stop). Best Pool Repair Near Me - Yelp Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Hi department of energy. The impeller is a spinning blade that sucks water into the pump. Build a Pool Electronic Chlorinator Cell Test inspiration . }, If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Full Description. Now since it works and then stops working, i dont think anything is clogged or restricted. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. Best Hot Tub Repair Near Me - March 2023: Find Nearby Hot Tub Repair While you have it detached, check to find out if the quick disconnect is broken. Hi George, what you describe is not uncommon, most people have to do the same. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. Can I fix this? Why is My Pool Cleaner Not Moving - Flower Mound Pool Service My pool cleaner kreep krauly dominator keeps going up the wall and then sucking air at the top for about 20 seconds before falling down to the floor again. Other causes of poor coverage include dirty filters, or debris in the propeller, or the top handle not positioned diagonally across the top of the cleaner. I now flies around the pool (kind of comical) but does not clean the floor. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! I have a Pentair Easytouch control system and Pentair Clean & Clear Plus cartridge filter CCP420. This is relatively easy to sort out. I have read several comments about too much pressure. My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). Now somebody (either basket or filter) isnt doing their job! Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. If the hot tub's control panel, it could be faulty . A Beginner's Guide to Hot Tub Maintenance - Swim University Automatic pool cleaners are an integral part of pool maintenance. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. Air will leak into the system if the connections are loose or if the hose is damaged. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. . Amazon.com: Jacuzzi Replacement Parts Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. Free shipping for many products! Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. Thirdly, check out the valve hose as it would be disconnected at the gearbox or manifold. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. Likewise, if you remove the debris bag, water should spray upward 1520 feet in the air. I started SSOS because I have a love for kids and a want to help families with their children. Offers remote services. Really need help or ideas. Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. A & A Manufacturing 1 Probably just need to add or replace a few hose floats for this issue. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. Engineer-Preventative Maintenance $17/hour - social.icims.com You may need to just replace a few hose floats, to keep it up. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. Hi Robert, call the company and get warranty service on the cleaner. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . This Polaris is on a separate pump. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. It had not been working well so I did a rebuild kit and also replaced the back-up valve. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. Here's some pics of the equipment. Or a loose connection inside the power supply? Centennial, Colorado. In some situations, the pump runs fine without a cleaner attached, but attaching the cleaner increases the suction pressure, which causes air leaks to appear. So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. Serving Novato and the Surrounding Area. If your automatic cleaner or pool vacuum isnt working, this is the post for you! With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. Oftentimes, the wires inside the rubber casing will short out or break. Adjustments to the adjustment arm (the one with the spring on it) can provide a bit more room or play between the parts. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Suction cleaners also need a clean pool filter to move and vacuum well. heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. How To Diagnose a Pool Vacuum That's Not Working | Hunker Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Copyright 2022 In The Swim. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. What can I do. Hi Glenn, good question, and the adjustment is at the wall fitting. If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. I have a Polaris 180. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). If it starts, cleaner starts moving around . Rinse them thoroughly afterward. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. "@type": "Person", If this still does not remedy the issue, reset the heater directly. May 5, 2017. Hi, I have the Hayward W3PVS20JST Poolvergnuegen Pool Cleaner. What you have to do is put the pool pulse on the end of the hose . Help! Just because your cleaner is fast doesnt mean its efficient.